Frequently Asked Questions

 FAQs

At Handcrafted by Seven, we believe in thoughtful transparency. Below, you’ll find answers to our most commonly asked questions — from how our pieces are made to when your order will arrive. If you don’t see what you’re looking for, we’re always here to help.

  • All of our jewelry is handmade in the United States by the devoted hands of our founders — artists who have spent years studying and practicing their craft. Each piece reflects our commitment to exceptional quality, thoughtful design, and time-honored technique.

  • Our pieces are made with natural, hand-sourced materials — including luminous pearls and rare seashells — each selected for its uniqueness, beauty, and character. Because of their organic origin, subtle variations in color, shape, and texture are to be expected and celebrated.

    We offer a range of high-quality metal finishes, including gold plated, gold filled, and solid gold options to accommodate a variety of preferences and price points. The exact materials used in each piece are listed under the “Details” section of the product page.

  • Most orders ship within 3–7 business days. Once your order is on its way, you’ll receive a confirmation email with tracking information. Please note that shipping timelines may be affected by holidays, weather, or carrier delays beyond our control. Please visit out Shipping & Returns Policies for additional details.

  • At this time, we ship exclusively within the United States. As a growing brand, this allows us to provide the highest level of care and attention to each order. That said, we have plans to offer international shipping in the future, and we look forward to sharing our work more widely as we grow.

  • Due to the handcrafted and one-of-a-kind nature of our pieces, we do not accept returns or exchanges at this time. If your order arrives damaged or not as expected, please reach out within 5 days of delivery with your order number and photos. We’ll always do our best to offer a thoughtful resolution. Please visit out Shipping & Returns Policies for additional details.

  • We’re always happy to connect. For questions about your order, product care, or anything else, please email us: contact@handcraftedbyseven.com

    We aim to respond within 1–2 business days.

This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.